Política de envío

Order Processing Time
Orders are processed within 1–3 business days (Monday through Friday), excluding weekends and public holidays.

2. Shipping Methods & Delivery Time

  • Standard Shipping: Delivered in 5–7 business days after dispatch.

  • Express Shipping: Delivered in 2–3 business days after dispatch.

Shipping carriers and tracking numbers will be provided via email once your package is shipped.

3. Shipping Costs
Shipping fees are calculated at checkout and vary based on:

  • Product weight or dimensions

  • Destination address

  • Selected shipping method

Offers such as free shipping may be available for promotional promotions or order minimums.

4. International Shipping

  • Customs duties, import taxes, and fees imposed by the destination country are the buyer’s responsibility.

  • Delivery times for international orders may vary—typically 7–21 business days depending on origin and local customs processing.

5. Lost or Damaged Shipments
If your package is lost or arrives damaged:

  • Contact us within 7 days of delivery date.

  • Provide relevant order and tracking information, as well as photos if the package or item is damaged.
    We will assist in filing a claim with the shipping carrier and work to resolve the issue.